Shipping policy
Shipping Rates & Free Shipping
| Destination | Shipping Rate | Free Shipping Threshold | Standard Shipping |
|---|---|---|---|
| Malaysia | RM12 | RM300 and above | 3 to 5 Business Days |
| Singapore | RM35 | RM450 and above | 5 to 7 Business Days |
International Shipping
| Destination | Shipping Rate | Free Shipping Threshold | Standard Shipping |
|---|---|---|---|
| Hong Kong | RM55 | RM350 and above | 5 to 7 Business Days |
| Indonesia | RM45 | RM300 and above | 5 to 7 Business Days |
| Japan and Korea | RM65 | RM450 and above | 5 to 7 Business Days |
| Philippines | RM45 | RM300 and above | 5 to 7 Business Days |
| Thailand | RM55 | RM350 and above | 5 to 7 Business Days |
| Taiwan | RM55 | RM350 and above | 5 to 7 Business Days |
| Australia and New Zealand | RM85 | RM450 and above | 8 to 10 Business Days |
For all other countries, please drop us an email at enquiry.cherub@gmail.com
Actual costs are calculated at checkout.
Processing Time
In-stock orders will be processed within 48 hours and shipped within 3 business days.
- Phone number is required for all orders
- Please double-check your address at checkout
- Orders containing pre-order items and ready-stock items will ship together
Re-Delivery
Should a parcel be returned due to missed deliveries or incomplete address, customers are responsible for return and re-delivery fees.
Customs & Duties
Customers are responsible for any import taxes or destination handling fees that may apply.